SQL Error is displayed: OpenAccessException

Symptom:

OpenAccessException: Telerk.OpenAccess.OpenAccessException:  SQL exception on ‘CREATEDATABASE Panatracker’; already exists.

Cause:

This error is likely to occur after the Panatracker transaction database has been modified or moved by a user. This error occurs because the Panatracker SQL login no longer has permission to access the Panatracker database. 

Solution:

  1. To rectify this issue, ensure the Panatracker SQL login is a member of the db_owner database role for the Panatracker database.
  2. Additionally, you will want to ensure the Panatracker login is a member of the DYNGRP database role for any company databases you are using PanatrackerGP with. 

Was this helpful?