You will be assigned a project manager, who will be your main contact throughout the implementation process.
Phases of Implementation
The implementation process is broken down into four phases:
- Pre-Installation
- Installation
- Training & Testing
- Go Live
Phase One – Pre-installation
In the kickoff meeting we will confirm our understanding of your inventory processes, provide you with our system requirements, discuss label printing, and give you an overview of what to expect throughout the implementation lifecycle. We will then work with you to schedule the installation and training sessions, either on-site, on-line or both.
Phase Two – Installation
When you schedule a time for installation, PanatrackerGP will be installed on your server and handhelds. If you are going to be printing labels, a label discovery meeting will be set up to go over your requirements. You will need to create a test company with your GP information for training purposes.
Phase Three – Training
We use a train the trainer approach to training. Your training can be completed online, onsite, or a combination. The first part of the training session will involve configuration of your settings for PanatrackerGP. The second part of the initial training session involves navigation and transactions in PanatrackerGP. A second training session can be scheduled.
After your training session, you will begin testing in your test company. This gives you the opportunity to fully understand the system and the ability to train others. We are always there to assist you through this process.
Phase Four – Go Live
You will establish a date that you are going to go live with PanatrackerGP. We recommend that you spend at least 2 weeks testing prior to going live. Prior to the date, we will confirm with you that everything is ready, and we will be available for any issues that come up. About a month after you have been using PanatrackerGP your project manager will contact you to schedule a meeting to help you transition to support.